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Pink Sugar

Terms and Conditions

Welcome to our handmade website! Please read the following Terms and Conditions carefully before using our services. By accessing or using our website, you agree to be bound by these terms and any additional guidelines or policies provided.


1. Intellectual Property: All content, including artwork, images, videos, and text, on our website is protected by copyright and other intellectual property laws. Users may view, share, and interact with the content for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of the content is strictly prohibited.


2. User Conduct: You are responsible for your conduct and any content you submit on our website. You must not engage in any activities that violate any laws, infringe upon others' rights, or disrupt the website's functionality. This includes, but is not limited to, uploading or sharing unlawful, obscene, or defamatory content.


3. User-Generated Content: By submitting any content to our website, you represent and warrant that you have the necessary rights and permissions to do so. You also grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, and display such content for the purposes of operating and promoting our website.


4. Limitation of Liability: We strive to provide a reliable and secure service; however, we are not responsible for any losses or damages resulting from the use of our website or the reliance on its content. Our website is provided "as is" without any warranties, express or implied.


5. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes signifies your acceptance of the updated terms.


6. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Governing Jurisdiction]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of [Governing Jurisdiction].


By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Privacy Policy

We do not store any private information. All the information from customer orders are only used to deliver the orders.​ Our website is committed to protecting your privacy and ensuring a secure user experience. We collect and store only the necessary information, such as your name and email address, for account management and personalized services. We do not share or sell your personal data to any third parties without your explicit consent. To maintain the highest level of security, we implement industry-standard encryption and protection measures. You have full control over your data, and we provide clear options to modify or delete your information whenever you wish. By using our website, you agree to our privacy policy, and we will continue to update and improve our practices to ensure your privacy is always respected.

Refund and Cancellation

Our website offers a customer-friendly return policy, ensuring your satisfaction. If you are not completely satisfied with your purchase, you may return the item within 5 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Upon receiving the returned item, we will process your refund or exchange promptly. Refund will be generated as soon as return order condition is validated.  Items received with broken parts will not be refunded. Returns will be accepted 5days within order date.

​Shipping and Delivery

Our website ensures prompt and secure delivery of your purchased items. We collaborate with reliable courier partners to provide you with multiple shipping options. Once your order is processed, you will receive a confirmation email. The estimated delivery time varies depending on your location and the chosen shipping method.  Shipping will be done within minimum 1 day of order receipt and maximum of 4 days. We strive to deliver your orders within the specified time frame, however, unforeseen circumstances may cause minor delays. In case of any issues or concerns, please feel free to drop an email.

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